> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://katalyz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How credits work

Credits are Katalyz's usage currency for **AI** and **enrichment**. Every user on the Core plan brings **150 credits per month** into one shared workspace balance, and most day-to-day AI use is free. Credits are spent only when the assistant generates something for you.

## The basics

- **150 credits per user per month**, included in Core
- **Pooled** at the workspace level — one balance shared by the whole team
- Admins can **cap** what each member spends per month and get a **low-balance alert** — see [AI settings](https://katalyz.crisp.help/en/article/ai-settings-3aahfy/)

## Where to see what's left

Credits stay out of your way — there's no permanent counter following you around the app. Two places show you where you stand:

- **The AI side panel** — how much of this month's allowance is left, next to the assistant that spends it.
- **Settings → Plan & Billing → AI Credits** — the exact **Available balance** in credits, plus every grant that makes it up. This is the place for the precise number.

## What's free

- Chatting with **Ask AI**, quick actions and reviewing or applying **suggestions**
- **Auto-filling room fields** from recordings
- **Listing** today's meetings on the Home page
- Creating rooms and templates **manually** (Standard setup / Blank template)

## What costs credits

| Action | Credits |
|---|---|
| Generate a room with AI — **Fast** / **Balanced** / **Maximum** quality | 3 / 5 / 10 |
| Generate a template with AI — Fast / Balanced / Maximum | 3 / 5 / 10 |
| Home → **What needs my attention?** (per run) | 1 |
| Home → **Summarize today's meetings** (per meeting summarised) | 1 |
| Home → **Draft a follow-up** — open the list | 1 |
| Home → Draft a follow-up — each draft | 2 |
| Home → Draft a follow-up — rewrite in another tone | 1 |

Katalyz doesn't put a price tag on the button before you click it — the app stays free of running totals, so this table is the reference for what things cost. The amounts are small and the allowance is generous; if you want to know where the workspace stands, check the AI side panel or Plan & Billing.

There is no "regenerate" button on the Home flows: re-running would charge again for the same answer, so closing the card and picking the action again is the way to ask afresh.

**Model quality** (Fast / Balanced / Maximum) is chosen by whoever runs a generation, at that moment — it's not a workspace setting. See [Generating a room with AI](https://katalyz.crisp.help/en/article/generating-a-room-with-ai-1m7d2kj/).

## Where credits come from

| Source | Amount |
|---|---|
| **Core plan** | 150 / user / month, pooled |
| **Free trial** | 100 credits by default while your workspace is on trial |
| **Recurring add-on** | +100 credits / user / month per block (€20), up to 650 / user |
| **One-time packs** | 1,000 · 5,000 · 20,000 credits |
| **Free credits** | +50 for a G2 review, +25 for a LinkedIn follow (sidebar → **Get free credits**) |
| **Granted by Katalyz** | Negotiated top-ups, shown in your grants list |

Your **Plan & Billing** page lists every grant with a badge: **Plan** (*Included with your plan · 150 / user*), **Recurring** (subscription add-on) or **One-time** (packs and manual grants). See [Buying more credits](https://katalyz.crisp.help/en/article/buying-more-credits-1gwkw4f/).

## Per-user caps

By default there is **no per-user limit** — members draw from the shared balance. Admins can turn on **Cap credits per user / month** in AI settings (500 by default) so one heavy user can't drain the workspace. With a cap, each member is alerted when they have less than 10% of their cap left; without, admins are alerted when the workspace balance drops below 10%.

## Running low or out

- The **Low-balance alert** in AI settings notifies admins (or the member, when a cap is set) at 10% of the allowance.
- When the balance reaches zero, actions that cost credits can't run until credits are added. Free actions keep working.
- Buy a pack for an immediate top-up, or raise the monthly inclusion for a durable fix.

## Related articles
- [Buying more credits](https://katalyz.crisp.help/en/article/buying-more-credits-1gwkw4f/)
- [AI settings](https://katalyz.crisp.help/en/article/ai-settings-3aahfy/)
- [Katalyz AI: what's included](https://katalyz.crisp.help/en/article/katalyz-ai-whats-included-ux20yg/)
- [Your Home page and AI assistant](https://katalyz.crisp.help/en/article/your-home-page-and-ai-assistant-poa796/)