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> Use this file to discover available pages before exploring further.
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# Managing your notifications

What you get notified about — and how — is fully configurable per user. Notification preferences are **personal** (no per-room or per-org overrides): each user picks what to receive on each channel.

## Where notifications are configured

Open the **Notifications** page in your account settings. You'll find every event you can be notified about, organized into 6 categories, with toggles per channel.

For the canonical reference article, see [Notification preferences](https://katalyz.crisp.help/en/article/notification-preferences-1mglop1/).

## Channels

Each event can fire on up to three channels:

- **Katalyz** — in-app bell icon and notification center
- **Email** — sent to your account email
- **Slack** — sent to your Slack via the Katalyz Slack integration

Master toggles at the top of the page let you turn **Email** or **Slack** off globally; **Katalyz** in-app notifications are always on.

## Frequency

For each channel you can pick:

- **Instantly** — sent as soon as the event happens
- **Daily digest** — bundled into one daily message
- **Weekly digest** — bundled into one weekly message

Recommended: **Slack instantly**, **Email daily digest** — avoids inbox clutter while keeping real-time visibility where you actually live.

## The 6 categories

Each event is grouped into one of these categories. Toggling a category off mutes everything inside it.

### 1. Room Activity
- Joined a room
- Invited other people
- Added a section
- Logged into a room

### 2. Comments & Mentions
- You were mentioned
- Comment on a step you're assigned to
- Comment on a task you're assigned to
- Comment in a room you own
- Comment email opened (by the recipient)

### 3. Tasks & Steps
- You were assigned to a step
- You were assigned to a task
- Step completed
- Task completed

### 4. Due Dates & Deadlines
- Step turned late
- Task turned late
- Step turned late (in a room you own)
- Task turned late (in a room you own)
- Due date added on a step
- Due date added on a task
- Due date edited on a step
- Due date edited on a task

### 5. Invitations & Engagement
- Invitation opened
- Step details viewed
- Task details viewed

### 6. Resources
- Resource added
- Resource viewed
- Resource you added was viewed

## Tuning at three levels

You can act on notifications at three granularities:

- **Channel master toggles** — turn off Email or Slack entirely
- **Category toggles** — mute a whole category (e.g. silence all Due Dates & Deadlines)
- **Per-event channel toggles** — fine-tune which exact event fires on which channel (e.g. mention on Slack instantly, but not on Email)

There are also **Enable all / Disable all** shortcuts inside each category to flip every event in that category at once.

## Where notifications are sent from

The **sender email address** for outbound emails is configured at the workspace level — see [Notification sender email](https://katalyz.crisp.help/en/article/notification-sender-email-domain-per-user-setup-w47mjv/) for the subdomain setup (every plan) and per-user sender (Premium).

## Related articles
- [Notification preferences (full reference)](https://katalyz.crisp.help/en/article/notification-preferences-1mglop1/)
- [Notification sender email](https://katalyz.crisp.help/en/article/notification-sender-email-domain-per-user-setup-w47mjv/)
- [Comments, mentions & threads](https://katalyz.crisp.help/en/article/comments-mentions-threads-1431iys/)
- [Connecting Slack](https://katalyz.crisp.help/en/article/connecting-slack-1rwkve9/)