> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://katalyz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Notification preferences

Katalyz has a lot of things to potentially notify you about — buyer activity, comments, tasks, due dates, signatures. You control exactly which events reach you and through which channels.

## Access notification settings

Go to **Settings → Notifications**.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/4/8/554891f22af0b400/katalyz-notifications_1e7a9j5.png)

## Three channels

Every notification type can be enabled or disabled for three independent channels:

| Channel | When it fires |
|---|---|
| **Katalyz** | In-app notification badge (the bell icon) |
| **Email** | Email to your account address |
| **Slack** | DM or channel message (requires Slack integration connected) |

Mix and match: you can have a notification hit only Slack, only email, or all three.

## Global toggles

At the top of the page:

- **Email notifications** — master toggle for all email notifications
- **Slack notifications** — master toggle for all Slack notifications
- **Email frequency** — *Instantly* / *Hourly digest* / *Daily digest*
- **Slack frequency** — *Instantly* / *Daily* / *Never* (no hourly digest on the Slack side)

Frequency settings batch notifications. If you want to avoid inbox clutter, use **Daily digest** for email and **Instantly** for Slack (since Slack is built for real-time).

## Notification categories

### Room activity
- A user joined a room
- A user invited other people
- A user added a section
- A user logged into a room

### Invitations
- A buyer opened an invitation email

### Comments & mentions
- You were mentioned
- Comment on a step you're assigned to
- Comment on a task you're assigned to
- Comment in a room you own
- A buyer opened a comment email

### Tasks & steps
- A step was completed
- A task was completed
- You were assigned to a step
- You were assigned to a task

### Due dates & deadlines
- A step is now late (assigned to you)
- A task is now late (assigned to you)
- A step is late in a room you own
- A task is late in a room you own
- A due date was added to a step
- A due date was added to a task
- A due date was edited on a step
- A due date was edited on a task

### Other activity
- Someone viewed a step's details
- Someone viewed a task's details

### Resources
- Someone added a resource
- Someone viewed a resource
- Someone viewed a resource you added

## Customizing per category

Each category can be **expanded** to fine-tune per event. Click the category to expand, then check/uncheck specific channels for each event.

## Good defaults

If you're not sure where to start:

**High-signal notifications (turn ON for all 3 channels):**
- You were mentioned
- A buyer opened an invitation email
- A task is late
- A step completed
- A resource was viewed (on rooms you own)

**Low-signal notifications (turn OFF):**
- A user logged into a room (too noisy for active rooms)
- Someone viewed a step's details
- Comment on a room you own (mention-only is usually enough)

## Related articles
- [Your personal profile](https://katalyz.crisp.help/en/article/your-personal-profile-txq1jv/)
- [Connecting Slack](https://katalyz.crisp.help/en/article/connecting-slack-1rwkve9/)