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# Org roles — Admin, Pro, Basic

Every member of your Katalyz workspace has an **org role** — their workspace-wide permission level. There are three org roles, and choosing the right one matters both for security and for billing.

> ⚠️ Only **Admins** can assign or change org roles.

## The three org roles

### Admin
Full control of the workspace. Admins can:

- View, edit, and delete **every room** in the workspace (even ones they weren't invited to)
- **Create rooms, templates, and library content**
- **Manage members** — invite, change roles, remove
- **Configure workspace settings** — branding, general, integrations, custom objects
- **Manage billing** — plans, seats, add-ons, credits
- **Access all room analytics**

Use for: founders, sales leaders, RevOps, IT.

### Pro
The default seller role. Pros can:

- **Create rooms** they own
- **Edit and delete rooms they own**
- **Access rooms they've been invited to**
- Be assigned as **Owner, Editor, or Viewer** in any room

Pros cannot manage other members, cannot see rooms they weren't invited to, and cannot access workspace settings.

Use for: Sales reps, CSMs, AEs, BDRs.

### Basic
The free tier. Basic seats don't cost anything — invite as many as you need. Basics can:

- **Access rooms they've been explicitly invited to**
- Be assigned as **Viewer or Editor** in those rooms
- Leave comments, complete tasks, and participate

Basics **cannot create rooms**, cannot see rooms they weren't invited to, and cannot access workspace settings.

Use for: SDRs who only support deals, occasional participants, cross-functional collaborators who need access to a few rooms.

## Permissions at a glance

| | Admin | Pro | Basic |
|---|:---:|:---:|:---:|
| Create rooms | ✅ | ✅ | ❌ |
| View all workspace rooms | ✅ | ❌ | ❌ |
| View invited rooms | ✅ | ✅ | ✅ |
| Edit own rooms | ✅ | ✅ | ❌ |
| Delete own rooms | ✅ | ✅ | ❌ |
| Edit / delete other people's rooms | ✅ | ❌ | ❌ |
| Manage members | ✅ | ❌ | ❌ |
| Manage workspace settings | ✅ | ❌ | ❌ |
| Manage billing | ✅ | ❌ | ❌ |
| Create / edit templates | ✅ | ✅ | ❌ |
| Add to content library | ✅ | ✅ | ❌ |

For the complete breakdown including room-level permissions, see [Full permissions matrix](https://katalyz.crisp.help/en/article/full-permissions-matrix-a18jcd/).

## Org roles vs. room roles

These are independent layers:

- **Org role** — what you can do across the workspace
- **Room role** — what you can do inside a specific room (Owner, Editor, Viewer)

A **Pro** can be a **Viewer** in one room and an **Editor** in another. The room role determines what they can do in that specific room; the org role determines what happens everywhere else.

Admins always have full edit rights on every room, regardless of their room role (a byproduct of their workspace-wide access).

See [Room roles vs. org roles](https://katalyz.crisp.help/en/article/room-roles-vs-org-roles-15nqb7u/).

## Billing impact

- **Admin** and **Pro** are the same price per seat
- **Basic is free** — no cost, no seat limit

Pick Basic for people who only ever access a handful of rooms but don't need to create them. Because it's free, don't hesitate to add everyone on your side who touches a deal — procurement, legal, exec sponsors — as Basic. For people who need to create and manage rooms, use Pro.

## Changing a role later

You can change someone's role at any time — see [Changing someone's org role](https://katalyz.crisp.help/en/article/changing-someones-org-role-1qf6krx/). Changes take effect immediately.

## Related articles
- [Room roles: Owner, Editor, Viewer](https://katalyz.crisp.help/en/article/room-roles-owner-editor-viewer-1n8iz04/)
- [Full permissions matrix](https://katalyz.crisp.help/en/article/full-permissions-matrix-a18jcd/)
- [Inviting a new member](https://katalyz.crisp.help/en/article/inviting-a-new-member-udxf65/)