> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://katalyz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Removing a participant

When someone no longer needs access to a room — deal closed, contact left the company, wrong person invited — remove them.

## Remove a participant

Removal happens from the **Participants page** of the room.

1. Open the room → **Participants**.
2. Click the **contact card** of the person to remove — the contact popup opens.
3. In the popup, click **Remove**.
4. Confirm.

Access is revoked immediately. Their magic link stops working.

> **Org members only.** The Participants page is only accessible to organization members (Owner and internal Editors). External participants — buyers, external editors — **cannot remove anyone**, even people they've invited themselves. If a buyer needs someone removed, they have to ask the room's Owner or an internal Editor.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/4/8/554891f22af0b400/katalyz-participants_wmf0zx.png =1127xauto)

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/4/8/554891f22af0b400/katalyz-participant-popup_88hplx.png =441xauto)

## Who can remove

- **Owner** — can remove any participant
- **Editor (org member)** — can remove other participants (subject to the same-or-lower rule — see [Who can invite whom](https://katalyz.crisp.help/en/article/who-can-invite-whom-1l1jlxz/))
- **Viewer / external Editor** — cannot remove anyone

## What happens when someone is removed

- They **lose access** immediately — next page load redirects them out
- **Their magic link is invalidated** — if they try to click their old email, they get "access denied"
- **Activity history is preserved** — their past comments, task completions, and visit data remain in the room
- **Comments they posted** stay attached to their name (even after removal)

## Remove vs. change role

- **Remove** — full revocation; they can't access at all
- **Change role to Viewer** — keeps them in the room but read-only

If you just want to reduce someone's permissions, change their role. Remove is for "they should have no visibility."

## You can't remove the Owner

There's always exactly one Owner — they can't be removed directly. To "remove" the current Owner, you first need to **transfer ownership** to someone else; the previous Owner becomes a regular Editor and can then be removed if needed.

## Related articles
- [Changing someone's role](https://katalyz.crisp.help/en/article/changing-someones-role-uzkeid/)
- [Deleting a room](https://katalyz.crisp.help/en/article/deleting-a-room-1vzyrbg/)