> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://katalyz.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Text widget

The **Text** widget is the workhorse of every room. Use it for intros, context, explanations, narratives, and anything that needs words.

Adding a Text widget drops in an empty block with the placeholder *"Ajoutez votre contenu / Add your content"*. Just click and start typing.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/4/8/554891f22af0b400/screenshot-2026-06-16-at-17323_14uyxhz.png =663xauto)

## Two toolbars to know

Text has **two distinct toolbars**, each surfacing at a different moment:

- **Selection pill** — appears above the widget when you click to **select the widget itself**. For the Text widget it's minimal: a **Design** chip (opens the contextual Design panel) and a **⋮ More** menu with **Duplicate** and **Delete**. There's no Size / Edit resource / Edit content chip, because text is always edited inline.
- **In-text formatting toolbar** — appears when you actually select some text inside the widget (see [The formatting toolbar](#the-formatting-toolbar) below).

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/4/8/554891f22af0b400/screenshot-2026-06-16-at-17312_izpmgu.png =558xauto)

## When to use it

- Welcome message at the top of the room
- Context-setting before a pricing table
- Narrative explanation of a case study
- "How it works" descriptions
- Legal notices or disclaimers

## The formatting toolbar

Type normally; on selection, a floating toolbar appears above the text with, left to right:

1. **Font family** — dropdown (e.g. Arial)
2. **Font size** — in px
3. **Alignment** — left / center / right
4. **Text color** — color picker
5. **Highlight** — marker color
6. **Bold** (B)
7. **Italic** (I)
8. **Underline** (U)
9. **Strikethrough** (S)
10. **Bullet list**
11. **Numbered list**
12. **Link** — linkify the selection with a URL
13. **Insert image** — drop an image inline

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/4/8/554891f22af0b400/screenshot-2026-06-16-at-17314_19uo3el.png =906xauto)

## Length matters

- **Short chunks (2–4 sentences)** — best for email-first buyers who skim
- **Medium (1–2 paragraphs)** — good for explanatory context
- **Long (5+ paragraphs)** — consider breaking into multiple widgets with headings

Nobody wants to read a wall of text. If you're writing more than a paragraph, look for ways to break it into a Steps, Timeline, or structured layout.

## Best practices

- **Lead with what the buyer cares about**, not what you want to say
- **Use active voice** — "We deliver" > "Delivery is provided by us"
- **Short sentences, short paragraphs** — sales writing isn't literature
- **Bold key phrases** for scanning readers (but don't overdo it)

## Inserting variables

Type `$` anywhere in a text widget to open the variables dropdown. Pick a built-in field (room name, owner) or a custom field to insert. The variable is replaced with the actual value when the room renders. See [Using variables in text](https://katalyz.crisp.help/en/article/using-variables-in-text-e33ha8/).

## Related articles
- [Introduction to widgets](https://katalyz.crisp.help/en/article/introduction-to-widgets-skwh2f/)
- [Image widget](https://katalyz.crisp.help/en/article/image-widget-40o2ax/)
- [Using variables in text](https://katalyz.crisp.help/en/article/using-variables-in-text-e33ha8/)