Voiding an envelope
Sometimes you need to stop a signing process that's already underway — wrong document uploaded, wrong signer email, terms changed, deal fell through. In Katalyz this is called voiding the envelope.
What voiding does
Voiding an envelope:
- Immediately halts all signing activity — recipients can no longer sign
- Marks the envelope as Voided
- Notifies all recipients that the envelope was voided
- Is irreversible — a voided envelope can't be reopened or edited
Any signatures captured before the void remain part of the envelope's record, but the envelope as a whole has no legal effect — no final sealed PDF is generated.
When voiding is available
Only envelopes in Awaiting signatures can be voided.
Status | What to do instead |
|---|---|
Draft | Nothing to void — it hasn't been sent. Edit it, or close the editor without adding anything to discard it |
Signed, Declined, Expired, Voided | Already final — nothing to void |
How to void an envelope
- Open the envelope (in the room, or from the Pending tab of the Signatures page).
- Choose Void.
- Confirm.
The envelope moves to Voided and shows up under the Completed tab of the Signatures page. Recipients are notified by email.
When to void vs. when to wait
Situation | Action |
|---|---|
Typo in the document — you need a new version | Void, then create a new envelope with the corrected document |
Wrong email for one signer | Void and recreate — a sent envelope is locked |
Contract terms changed | Void and create a new envelope |
Signer is dragging their feet | Let automatic reminders run, or nudge them in the room — don't void |
Sent by mistake | Void immediately |
Cost
Voiding has no billing impact. Katalyz Signature is billed per user per month, not per envelope, and envelopes don't consume credits. See Katalyz Signature.
Restarting quickly
Voided envelopes stay in your Signatures list for your records. To redo the envelope with small changes, create a new one:
- From a signature template — the roles, fields and variables come back pre-filled; you only match roles to people again. See Signature templates.
- From scratch — + New envelope → Start from scratch, re-upload the corrected document and add the recipients.
Who can void
Anyone who can edit the room where the envelope lives can void it. Workspace Admins can void any envelope in the workspace.
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Updated on: 02/10/2026
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