Articles on: Signatures

Tracking signature status

Once you've sent an envelope, you'll want to know where it is in the signing process — without chasing people over email.

Signatures page showing the Pending tab with a list of envelopes and their status badges

The Signatures page

Click Signatures in the left sidebar. The header counts {n} envelopes in total and offers two buttons: Templates (with the number of templates you have) and + New envelope.

Three tabs, each with its count:

Tab	What it lists
Pending (default)	Envelopes still moving — drafts and envelopes awaiting signatures
My inbox	Envelopes where you are a signer or approver and still have to act. The subtitle reads {n} envelopes need your signature or Nothing waiting on you
Completed	Envelopes that reached a final state — Signed, Declined, Expired or Voided

Above the list: a Search by title box and a Filters popover with three groups — Room (including No room (org-level)), Signer and Status — plus Clear.

Each row shows the envelope title, {n} docs, {signed}/{signers} signed, the deadline if any, what it's linked to (room, deal or account — or No link) and its status badge. Click a Draft to go back into the editor; click a sent envelope to open its status view.

Empty states read No envelopes awaiting signature, You're all caught up (inbox) and No completed envelopes.

Envelope statuses

Status	Meaning	Can you edit?
Draft	Being prepared; not yet sent	Yes, fully
Awaiting signatures	Sent — at least one recipient still has to act	No — content is locked; you can void it
Signed	Every signer has signed. The sealed PDF is available	Read-only
Declined	A recipient declined to sign	Read-only
Expired	The signing deadline passed before completion	Read-only
Voided	You voided the envelope before completion	Read-only

Signed, Declined, Expired and Voided are final — an envelope never leaves them. To restart, create a new envelope (a signature template makes that quick).

Recipient statuses

Inside an envelope, each recipient carries their own status:

Status	Meaning
Pending	Notified, hasn't opened the envelope yet
Waiting	Not their turn yet (sequential signing only)
Viewed	Opened the envelope but hasn't completed their part
Signed	Signed or approved — the row also shows Signed {date}
Declined	Refused to sign

The envelope view

Click a sent envelope — on the Signatures page or on the widget in the room — to open its status view:

A Progress bar: {signed} of {signers} signed · {percent}%
Recipients — each with their role, email, status pill and signing date; your own row is tagged You
Documents — the files in the envelope
Deadline, when one is set

If you are a signer or approver whose turn it is, the footer offers Sign now (or Approve).

Envelope status view with progress bar and recipient list

Inside the room

The signature widget shows the same information at a glance: status badge, {n} of {m} signed, deadline, order, and a progress bar while the envelope is awaiting signatures. Recipients see a Sign button; once the envelope is Signed, everyone in the room sees Download signed copy.

Reminders

Reminders are configured when you set up the envelope (Setup tab → Enable Automatic Reminders): a first reminder n days after sending, then repeated every n days, to recipients who haven't completed yet.

If a signer is dragging their feet, follow up where they already are — a comment or a message in the room usually lands better than another automated email.

Updated on: 02/10/2026

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