Disconnecting an integration
If you need to remove or re-authenticate an integration, here's how.
⚠️ Requires org role Admin for workspace-level integrations.
Disconnect
- Go to Settings → Integrations.
- Find the integration's card. A connected one carries a green check badge in its top corner.
- Click Delete (the button on a connected card; a disconnected one reads Activate).
- Confirm.
The integration is immediately disconnected. Katalyz's OAuth token (or API key) is revoked.
What happens when you disconnect
CRM (HubSpot, Salesforce)
- Sync stops immediately
- Existing data already synced stays in Katalyz
- New changes don't flow between systems
- Field values shown in Field widgets that depend on CRM data may go stale
Email / Calendar (Google, Microsoft)
- Meeting widget availability stops refreshing
- Email threading stops pulling new messages
- Katalyz Recording stops joining new meetings
- Existing data remains in place
Slack
- New notifications stop posting
- Existing Slack messages stay in your history
Meeting intelligence (Claap, Modjo, Gong)
- New recordings stop flowing in
- Recordings already embedded in rooms continue to work (they're just links to the source)
Enrichment
Enrichment is delivered via the Katalyz Enrichment module — there's no separate connection to disconnect. To stop using enrichment, disable the Katalyz Enrichment module from Settings → Plan & Billing instead.
Re-authenticating vs. disconnecting
Re-authenticate when OAuth tokens expire or permissions changed: re-run the authorization in the external tool. This preserves all existing configuration (mappings, sync settings, etc.).
Delete when you want to fully remove the integration and all its config:
- Click Delete on the card
- Your mappings and sync configuration are lost
- Activating it again later starts from scratch
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Updated on: 01/10/2026
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