Articles on: Rooms

Removing a participant

When someone no longer needs access to a room — deal closed, contact left the company, wrong person invited — remove them.

Remove a participant

Two places do it.

Open the room and click Share (top right).
Under Already in space, click the stacked avatars row to open the participant list.
Click the person's role dropdown and pick Remove — the last item in the list.

From the Participants page

Open the room → Participants in the left icon strip.
Click the contact card of the person to remove — their details popup opens.
In the popup footer, click Remove.

Access is revoked immediately. Their invitation link stops working.

Org members only. The Participants page is only accessible to organization members (Owner and internal Editors). External participants — buyers, external editors — cannot remove anyone, even people they've invited themselves. If a buyer needs someone removed, they have to ask the room's Owner or an internal Editor.

Who can remove

Owner — can remove any participant
Editor (org member) — can remove other participants (subject to the same-or-lower rule — see Who can invite whom)
Commenter / Viewer / external Editor — cannot remove anyone

What happens when someone is removed

They lose access immediately — next page load redirects them out
Their invitation link is invalidated — if they try to click their old email, they get "access denied"
Activity history is preserved — their past comments, task completions, and visit data remain in the room
Comments they posted stay attached to their name (even after removal)

Remove vs. change role

Remove — full revocation; they can't access at all
Change role to Commenter — keeps them in the room, read + comment but no editing
Change role to Viewer — keeps them in the room but strictly read-only

If you just want to reduce someone's permissions, change their role. Remove is for "they should have no visibility."

You can't remove the Owner

There's always exactly one Owner — they can't be removed directly. To "remove" the current Owner, you first need to transfer ownership to someone else; the previous Owner becomes a regular Editor and can then be removed if needed.

Updated on: 01/10/2026

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