Articles on: Admin & workspace

Removing a member

When someone leaves the company or no longer needs Katalyz access, remove them from the workspace. Done right, this is a clean handoff with no lost work.


⚠️ Requires org role Admin.


Before you remove someone


Think about what they own before pressing delete.


A member might be the Owner of active rooms. If you remove them without reassigning ownership, those rooms lose their primary owner — they won't be deleted, but access and responsibility get murky.


Recommended pre-removal checklist:


  1. Go to Settings → Members and click the member's row to see how many rooms they own (shown in the Rooms column).
  2. If they own rooms you care about:
    • Open each room.
    • In Participants, assign another Admin or Pro as Owner.
    • Optionally, update any automations, CRM links, or booking references that pointed to the departing person.
  3. Download the signed PDFs of any completed Signature envelopes where they were the creator — for your records.


Remove a member


Option 1 — From the edit modal

  1. Go to Settings → Members.
  2. Click the member's row.
  3. In the edit modal, click Delete (bottom-left, destructive button).
  4. Confirm.


Option 2 — Bulk removal

  1. Go to Settings → Members.
  2. Check the boxes next to each person to remove.
  3. In the bulk action bar at the bottom, click Delete.
  4. Confirm.


What happens when someone is removed


  • They lose access to Katalyz immediately — their next page load will boot them to a logged-out state
  • They cannot log back in — their magic-link email address is deactivated
  • Rooms they owned remain in the workspace but show the owner as deactivated
  • Room roles they held in other people's rooms are severed
  • Tasks they were assigned to remain but show the former assignee; you can reassign them
  • Comments they posted stay with their name attached (but greyed/inactive)
  • Signatures they collected or sent remain in the audit trail — these are legal records and are never deleted


Removal is permanent. To re-add the person, you'd invite them as a new member.


Billing


Removing a member has no direct impact on your invoice. Billing is based on the paid-seat quota provisioned on your workspace (Admin + Pro), not on how many of those seats are currently filled. Removing a member frees the seat for re-use within the same quota — your bill stays the same.


To actually lower (or raise) the quota itself, see [Adding or removing seats](→ 07-plans-billing/02-seats-billing/01-adding-removing-seats).


Removing yourself


You can't remove yourself while you're the only Admin. Promote another member to Admin first, then ask them to remove you.


Updated on: 18/06/2026

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