Buying more credits

Running low before the month is over, or planning a burst of AI room generation? Admins can add credits in two ways from the Plan & Billing page — a one-time pack paid now, or a permanent raise of the credits included in your plan. There are also a couple of ways to earn free credits.

⚠️ Requires org role Admin. Go to Settings → Workspace → Plan & Billing → AI Credits → Add credits.

Option 1 — One-time top-up

Paid now, added to your balance.

One-time credits cost more per credit than your subscription rate, and get cheaper the bigger the pack. The dialog shows Current balance → Adding → New balance, then Continue to payment opens a secure Stripe checkout. Credits land on your balance as soon as the payment is confirmed ("Payment successful — 5,000 credits added to your balance.").

For needs above 20,000 credits, contact contact@katalyz.co.

Option 2 — Add to subscription

Permanently raise your plan's credits per user.

• Blocks of +100 credits per user per month for €20 per block (that's €0.20 per credit — your cheapest rate), up to 650 credits per user in total.
• The dialog shows the change per user (150 → 250 / user / mo), the total across your seats, and the new recurring cost.
• Because it changes a committed term of your contract, confirming opens Sign your credits addendum: review the change, click Review & sign, sign electronically, and it applies immediately ("Your plan now includes 250 AI credits per user per month."). The addendum is co-terminous with your term and listed on your order.
• If your subscription isn't active yet, there's no addendum: the raise folds into your pending order, which you sign at activation.

Choose this when your team's monthly use is consistently above the included 150 per user.

Option 3 — Free credits

Every member sees Get free credits (gift icon) in the left sidebar until the actions are done:

Click the action, complete it in the tab that opens, then confirm (I've left my review / I've followed the page). The row shows Pending review; the Katalyz team checks it and adds the credits to your workspace shortly after.

Tracking what you have

The AI Credits card shows your Available balance and every grant with a badge: Plan (Included with your plan · 150 / user), Recurring (subscription add-on), One-time (packs, free credits, manual grants). For a quick check without leaving your work, the AI side panel shows how much of the monthly allowance is left.

Related articles

• How credits work
• AI settings
• Changing your plan
• Downloading invoices

Updated on: 02/10/2026