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Connecting your email

Connecting your personal email (Google or Microsoft 365) lets Katalyz handle scheduling, calendar sync, and email threading directly from your account.

⚠️ Only available if your workspace is on the Premium plan and your admin has enabled the relevant email integration. See [Standard vs Premium](→ 07-plans-billing/01-plans/01-standard-vs-premium).

What gets connected

When you link your email (Google Workspace or Microsoft 365):

Your calendar becomes available for the Meeting widget — buyers book directly against your real availability
Your emails can be threaded inside rooms — relevant buyer emails appear in the activity feed
Katalyz Recording can join meetings scheduled in your calendar
Outgoing Katalyz notifications can use your domain for branded sending (with admin setup — see Dedicated email subdomain)

Connect your email

Go to Settings → Profile.
Scroll to the Connected emails section.
Click Connect Google or Connect Microsoft 365 (whichever your workspace uses).
Authenticate with your account.
Grant the requested permissions (read calendar, read emails, create events).
Connection is established immediately.

What Katalyz can and can't see

We're conservative with permissions. We only access what's needed:

Calendar: read availability, create events (when you book meetings from Katalyz)
Emails: search threads by recipient (to match buyer communications with rooms)
We don't: read your entire inbox, modify or delete anything, or train models on your data

Disconnecting

Go to Settings → Profile → Connected emails.
Click Disconnect next to the account.
Confirm.

Disconnecting:

Removes Katalyz's access to your calendar and email
Breaks the Meeting widget's availability sync for your calendar
Stops meeting recording (if enabled)
Doesn't delete any past data already in Katalyz

Multiple accounts

You can connect multiple email accounts (e.g. a Google Workspace work account and a Microsoft 365 account) — Katalyz will aggregate availability across all connected calendars.

Troubleshooting

"Authentication failed"

Common causes:

Your corporate admin blocks third-party app authentication. Ask them to allow-list Katalyz.
Your account requires MFA and the flow was interrupted. Try again.

"Calendar not showing availability"

Confirm the calendar you want is selected (primary calendars are connected by default, but you can add secondary ones)
Check your privacy settings — events marked "private" may not be visible to Katalyz

"Emails not appearing in rooms"

Email threading pulls emails sent to / from participant addresses. If the email doesn't mention a buyer already in the room, it won't be linked.

For other issues, contact contact@katalyz.co.

Updated on: 18/06/2026

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