Articles on: For room visitors

What Katalyz knows about you

Fair question. When you open a Katalyz room, what information does the sender — and Katalyz itself — actually collect? Here's a straightforward answer.

What the sender sees

When you interact with a Katalyz room shared by a company, that company (the sender) can see:

Identity

Your name (if you've been invited by email or provided it)
Your email address (how they identify you)
Your company (often inferred from your email domain)

Activity

When you opened the room (timestamp of each visit)
Which sections you visited
How long you spent in each section (approximate)
What you clicked (CTAs, downloads, etc.)
What you downloaded
Comments you posted
Tasks you completed
Meetings you booked
Documents you signed (including legal metadata like IP address at time of signing)

What they DON'T see

What you typed but didn't submit (e.g. a half-written comment you abandoned)
What other tabs you have open
Your passwords or other websites you visit
What you do after leaving the room

Why they see this

This tracking is the whole point of a deal room — senders use it to understand which parts of their proposal resonate and which don't. A rep who sees you spent 10 minutes on the pricing section knows pricing is top-of-mind and can address it in the next conversation.

It's not different from what you'd get with any business portal (Dropbox file views, Google Drive access logs, etc.) — it's just more granular because Katalyz is designed for deals.

What Katalyz collects

Beyond what the sender sees, Katalyz collects standard technical metadata:

IP address (for security and authentication)
Browser and OS (for compatibility and diagnostics)
Session identifiers (to keep you signed in)
Performance metrics (for product improvement — aggregated, not personal)

What Katalyz does NOT do

Does not sell your data — your data isn't packaged, sold, or rented to anyone
Does not train shared AI models on your data — no data leakage between customers
Does not track you across other websites — no cross-site tracking
Does not use your email beyond Katalyz — we don't add you to mailing lists

Your rights

Under GDPR (EU):

Right to access — request a copy of all data we hold about you
Right to correction — fix inaccurate data
Right to deletion — request removal of your personal data (subject to legal retention of signed documents)
Right to portability — get your data in a portable format

To exercise these rights:

Contact the sender first — they control the room and are the primary data controller for your activity in it
Email privacy@katalyz.co — if the sender isn't responsive or the issue involves Katalyz platform data

Security

All data encrypted in transit (TLS) and at rest
Modern security and privacy practices in line with industry standards
For specific compliance framework details (SOC 2, GDPR, HIPAA, regional regulations) or supporting agreements, contact us with your scenario

Your data lives in Katalyz's infrastructure (currently AWS, EU and US regions) with the same security posture as most modern SaaS products.

Updated on: 18/06/2026

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