Articles on: Rooms

Managing your notifications

What you get notified about — and how — is fully configurable per user. Notification preferences are personal (no per-room or per-org overrides): each user picks what to receive on each channel.

Where notifications are configured

Open the Notifications page in your account settings. You'll find every event you can be notified about, organized into 6 categories, with toggles per channel.

For the canonical reference article, see Notification preferences.

Channels

Each event can fire on up to three channels:

Katalyz — in-app bell icon and notification center
Email — sent to your account email
Slack — sent to your Slack via the Katalyz Slack integration

Master toggles at the top of the page let you turn Email or Slack off globally; Katalyz in-app notifications are always on.

Frequency

For each channel you can pick:

Instantly — sent as soon as the event happens
Daily digest — bundled into one daily message
Weekly digest — bundled into one weekly message

Recommended: Slack instantly, Email daily digest — avoids inbox clutter while keeping real-time visibility where you actually live.

The 6 categories

Each event is grouped into one of these categories. Toggling a category off mutes everything inside it.

1. Room Activity

Joined a room
Invited other people
Added a section
Logged into a room

2. Comments & Mentions

You were mentioned
Comment on a step you're assigned to
Comment on a task you're assigned to
Comment in a room you own
Comment email opened (by the recipient)

3. Tasks & Steps

You were assigned to a step
You were assigned to a task
Step completed
Task completed

4. Due Dates & Deadlines

Step turned late
Task turned late
Step turned late (in a room you own)
Task turned late (in a room you own)
Due date added on a step
Due date added on a task
Due date edited on a step
Due date edited on a task

5. Invitations & Engagement

Invitation opened
Step details viewed
Task details viewed

6. Resources

Resource added
Resource viewed
Resource you added was viewed

Tuning at three levels

You can act on notifications at three granularities:

Channel master toggles — turn off Email or Slack entirely
Category toggles — mute a whole category (e.g. silence all Due Dates & Deadlines)
Per-event channel toggles — fine-tune which exact event fires on which channel (e.g. mention on Slack instantly, but not on Email)

There are also Enable all / Disable all shortcuts inside each category to flip every event in that category at once.

Where notifications are sent from

The sender email address for outbound emails is configured at the workspace level — see Notification sender email for the subdomain setup (every plan) and per-user sender (Premium).

Updated on: 18/06/2026

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